Quality Guarantee
Print and garment faults
Contact us at hello@gardenrising.com with your order number and photos. We will reprint or refund.
If we printed it wrong, or it arrives damaged, we will make it right.
This covers:
- Print that is misplaced, incomplete, or clearly not the design you ordered
- Garment faults (bad seam, hole, dye mark that is not part of the blank)
- Damage in transit
Wrong size
Not a quality fault — but we will still help.
Reach us within 30 days of delivery. We cannot restock a custom-printed shirt, so we will not take it back onto a hanger. We will issue store credit or a deep discount code so you can order the corrected size.
Read the Fit Guide before you order. Each product page also has a short fit note for that blank.
Change of mind
We cannot accept returns because you changed your mind about the design, the colour, or the idea. Made on demand explains why.
The full rule set lives on Shipping and returns.